W360 ENTERPRISES
We established W360 with a singular goal: to empower contractors from The Attic Depot by enhancing their business acumen, sales skills, and overall operational efficiency. The name 'W360' symbolizes our comprehensive, 360-degree approach to business training and development.
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W360 is a subscription-based platform that offers extensive learning resources for business growth and development. The platform includes five meticulously designed courses, ongoing content, weekly Zoom calls with me, and monthly live events. Here’s a glimpse into what we offer:
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1. Business Mastermind Course: This course covers everything from starting your business, like obtaining your DBA, to advanced strategies such as setting pricing, understanding true overhead costs, creating a positive company culture, and effective hiring practices.
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2. Branding, Advertising, and Marketing Course: Here, we dive into the essentials of branding, from logo creation to impactful advertising strategies. You'll learn the nuances of various marketing channels, including home shows, radio, vehicle graphics, and billboards, and how to maximize their impact for your business.
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3. CSR Concierge Course: Aimed at customer service representatives, this course emphasizes the importance of first impressions, handling customer inquiries effectively, and managing different types of calls to enhance customer experience.
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4. Top Tech Course: This isn't about technology; it's about your technicians. The focus here is on elevating customer service skills of your technicians, ensuring they provide a five-star experience, not just in installation but in customer interaction, product demonstrations, and warranty assistance.
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5. The 'When Can You Do It' Sales Process Course: Based on my book, this course dives into my trademarked sales process, aiming to boost your closing rates and increase average ticket sizes, while providing an amazing customer experience.
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In addition to these courses, W360 offers monthly live training events and weekly two-hour Zoom calls with me. These sessions are interactive and responsive, designed to address your immediate questions and challenges, from sales objections to business management issues.
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W360 was born from our experiences training Attic Depot contractors. We recognized a need for more comprehensive support in sales and business management, leading to the creation of this all-encompassing platform. Whether it's improving sales techniques or navigating the complexities of business operations, W360 is here to guide you through every step, ensuring your success in the competitive world of home services.
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W360 Enterprises is more than just a training platform; it's a commitment to your success. We offer a 360-degree approach to learning and excelling in your business, and I'm here to personally guide you through this journey. Join us at W360, and let's elevate your business together.